At done222, gambling is meant to be entertainment — nothing more, nothing less. This page explains everything we do to keep it that way for every Pakistani player on our platform, from the tools you can use to the limits you can set.
done222 enforces a strict minimum age requirement across all games, sports betting markets, and account features. There are no exceptions.
All players must submit a valid Pakistani CNIC or Passport copy before their first withdrawal is processed. Age is verified as part of this standard document review.
Providing false information about your age during registration is a breach of done222's Terms and Conditions and may constitute fraud under applicable law. All balances will be forfeited.
If you share a device with younger family members, please ensure your done222 account is always logged out and your login credentials are kept private and secure.
Every registered player has free access to a full set of responsible gaming controls — available directly from your account settings panel at any time. No application needed, no fees, no waiting.
Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Increasing a limit requires a mandatory 7-day cooling-off period, so there is no way to bypass it in the heat of the moment.
It is easy to lose track of time when you are deep into a cricket match or spinning the reels. done222's session reminder feature sends you a notification at intervals you choose — 30 minutes, 1 hour, or 2 hours — to keep you aware of how long you have been playing.
Need a short break? Request a cooling-off period of between 24 hours and 6 weeks. Your account is temporarily suspended for the duration you select and reactivates automatically at the end of the period. You cannot log in or deposit during this time.
Self-exclusion permanently or temporarily removes your access to done222. Options range from 6 months to permanent closure. Once applied, self-exclusion cannot be reversed during the chosen period — this is intentional, to give you genuine protection when you need it most.
Your full transaction and betting history is available in your account dashboard at any time. Reviewing your own activity is one of the most straightforward ways to stay aware of your gambling spend and patterns over time — in PKR, so the numbers are always real to you.
Our player support team is available around the clock via live chat. If you want to activate any responsible gaming tool, discuss a concern, or simply talk to someone about your gambling habits, our team will respond promptly and without judgement — from Karachi to Lahore to Islamabad.
Self-exclusion is the most powerful tool done222 offers. It removes all access to your account for the period you select. Here is exactly how to use it — the process takes less than five minutes.
Once a self-exclusion is active, done222 will not reverse it before the end of the chosen period under any circumstances. This is by design — it is the only way the tool can genuinely protect you.
Any verified real-fund balance remaining in your account at the time of self-exclusion will be refunded to your registered payment method (JazzCash, EasyPaisa, or bank account) after the standard KYC review. Bonus funds are forfeited upon self-exclusion.
Visit done222.app and sign in with your registered mobile number and password. If you cannot remember your login details, use the account recovery option or contact our support team directly via live chat.
Once logged in, navigate to your Account Settings panel. You will find this under the profile icon in the top-right corner of the platform dashboard.
Inside Account Settings, locate the Responsible Gaming section. All available tools — deposit limits, cooling-off, and self-exclusion — are listed here in one place.
Select the Self-Exclusion option and choose a duration: 6 months, 1 year, 3 years, 5 years, or permanent. Read the confirmation notice carefully before proceeding.
Confirm your self-exclusion request. Your account is suspended immediately. A confirmation email will be sent to your registered address. The done222 support team will follow up within 24 hours to confirm the status of any remaining real-fund balance.
If at any point you have difficulty activating self-exclusion through your account panel, contact done222 support via live chat or email at support@done222.app — our team will process it on your behalf immediately.
The following questions are adapted from responsible gaming frameworks used by internationally licensed operators. They are not a clinical diagnosis — but honest answers can tell you a lot about your relationship with gambling.
Do you find yourself gambling with money that was set aside for essentials — like groceries, rent, utility bills, or school fees?
Have you tried to win back money you lost gambling, and found yourself depositing more than you originally planned as a result?
Do you feel irritable, restless, or anxious when you are not able to gamble, or when you try to cut back on how much you play?
Have people close to you — family members, friends, or colleagues — expressed concern about how much time or money you spend gambling?
Do you find that you need to gamble with increasing amounts of money to get the same level of excitement you used to get from smaller amounts?
Have you ever lied to family members about how much you have gambled, or hidden deposits, withdrawals, or gambling losses from them?
Has gambling negatively affected your work performance, studies, or your relationships with people who matter to you?
Do you gamble as a way to escape stress, deal with difficult emotions, or avoid thinking about problems in your personal life?
You may be experiencing early or advanced signs of problem gambling. This does not mean you have failed — it means done222's responsible gaming tools are here for exactly this moment. Consider activating a cooling-off period or self-exclusion. Speaking with someone you trust, or reaching out to done222 support, is always a good first step.
Responsible gaming is not a box done222 ticks for regulatory compliance. It is something the platform was built around from day one. Pakistani players — whether they are in Karachi betting on a PSL night match, in Lahore spinning slots after work, or in Islamabad enjoying live dealer tables over the weekend — deserve a platform that genuinely cares about their wellbeing. done222 is that platform.
Our responsible gaming programme is aligned with the requirements of done222's international gaming license. This means the tools we offer, the age verification procedures we follow, and the way our support team is trained to handle player concerns all meet internationally recognised standards for player protection.
The single most important thing any done222 player can do is to treat gambling as a form of entertainment — the same way you might budget for a cinema outing or a dinner out. You set aside an amount you are comfortable losing, you enjoy the experience, and when the budget is gone, the session is over. This mindset makes gambling genuinely fun and keeps it from becoming harmful.
Gambling is not a reliable way to earn money or solve financial problems. All casino games operate with a house edge, which means over a large number of sessions, the platform will return less than it collects. Sports betting involves real skill and knowledge, particularly in cricket markets, but there are no guaranteed wins. done222 encourages all players to bet and play within budgets they have set in advance, not in the moment.
Set a fixed monthly gambling budget in PKR before you deposit. Use done222's deposit limit feature to enforce it automatically. Never gamble while tired, stressed, or upset. Take regular breaks using the session reminder tool. Review your activity history monthly to stay aware of your actual spend.
done222 operates under an international gaming license that mandates strict responsible gaming standards. As a licensed operator, done222 is required to maintain robust age verification processes, provide accessible responsible gaming tools to all players, train customer-facing staff to recognise and respond to signs of problem gambling, and cooperate with self-exclusion schemes and responsible gaming frameworks applicable under the license terms.
done222 also uses internal monitoring systems to identify patterns of play that may indicate problem gambling — such as significant increases in deposit frequency, extended uninterrupted gaming sessions, or escalating stake sizes. Where such patterns are identified, done222 may proactively reach out to the affected player to offer responsible gaming support, or apply account-level safeguards in line with its licensing obligations.
done222 is aware that problem gambling can have serious social and financial consequences for players and their families across Pakistan. We understand that gambling-related harm does not exist in isolation — it can affect household finances in Faisalabad as much as in Karachi, and it can strain family relationships in Lahore just as much as anywhere else. That awareness is built into how done222 approaches every aspect of its platform.
All player funds held at done222 are kept in segregated accounts, separate from the company's operational finances. This means that regardless of the platform's financial position, your balance is protected. Withdrawals to JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank accounts are processed as quickly as possible so players always have timely access to their own money.
If you believe your gambling is no longer under control, please act now rather than later. The first step is to contact done222 support and request a self-exclusion — it is free, immediate, and the most effective intervention available on the platform. The support team will process your request without delay and without judgement.
done222 also encourages players who are experiencing gambling-related difficulties to seek support beyond the platform. Speaking to a trusted family member, a friend, or a mental health professional is always a positive step. Players may also consult responsible gaming resources available through done222's international gaming license framework — details are available from the support team on request.
Contact done222 support via live chat 24/7, or email support@done222.app. Our team will activate responsible gaming tools on your behalf immediately. You do not have to be in crisis to reach out — early conversations are always easier and more effective than waiting until things escalate.
All responsible gaming tools at done222 are integrated directly into your account. You do not need to contact support to set a deposit limit, activate a cooling-off period, or request a self-exclusion — though support is always available if you prefer that route. Changes that reduce your access (lowering a deposit limit, starting a cooling-off period, requesting self-exclusion) take effect immediately. Changes that increase your access (raising a deposit limit) are subject to a mandatory 7-day waiting period.
done222 will never contact you to encourage you to remove a responsible gaming restriction you have placed on your own account. If you ever receive unsolicited communication claiming to be from done222 and asking you to lift a self-exclusion or increase a limit, please report it to our support team immediately as this would not be legitimate done222 communication.
done222 is Pakistan's trusted casino and sports betting platform. Cricket markets, live tables, and slots — all in PKR, all with the safety tools you need. You must be 21 or older to play.